Changing your legal name
If you've changed your name and would like us to update it, you can easily do so directly from the Chase app. Just head to 'Profile' then 'Personal details' and tap 'Edit' next to your name.
We'll take you through to chat, where you'll need to upload one or more of the following documents. Sometimes, we’ll require two or three documents:
- Marriage certificate
- Civil partnership certificate
- Driving licence
- A valid signed passport showing the signature page
- EU national identity card
- Deed poll, stamped as enrolled by the High Court
- Divorce Decree Absolute (if your maiden name is not included, we'll need another document)
- Birth certificate and Divorce Decree Absolute (if you're changing back to your maiden name)
- Birth certificate, marriage certificate, and your partner’s death certificate (if changing back to your maiden name after your partner has passed away).
- W-9 form, if you're a US Tax Resident
To upload a document, tap the paper clip icon in chat and send it to us with a short message.
We'll let you know once we've updated your details and sent you a new card. If you haven't used your physical card in the last 6 months, we won't automatically send you a new card.