Contact us

Want to talk something through? That's why we're here. We're open 24/7 – including holidays – and there are lots of ways to get in touch.

AppTap 'Support' in the Chase app to call or send us a message.

It's the quickest way to speak to us, as you'll be fast-tracked through our security checks.
Get in-app support (Opens in new window)
PhoneIf you don't have the app to hand, or don't yet bank with us, you can call directly on 0800 376 3333 within the UK, or +44 203 493 0829 from abroad.Calls to 0800 numbers are free from mobiles and landlines within the UK.
EmailPrefer to email? Send your questions to and we'll reply as soon as we can.

For your security though, please don't include any personal or account information in your email.
Accessible SupportIf you have hearing or speech difficulties, you can always call us via the Relay UK app – or by dialling (18001) 0800 376 3333 from a textphone.

Bank with Chase in the US? Here's how to get in touch. (Opens in new window)

Current system status

We maintain and at times update all our services. You can check on the status of our services any time you like.

View status (Opens in new window)