Contact us

Want to talk something through? That's why we're here. We're open 24/7 – including holidays – and there are lots of ways to get in touch.


Tap 'Support' in the Chase app to call or send us a message.

It's the quickest way to speak to us, as you'll be fast-tracked through our security checks.

Get in-app support (Opens in new window)


If you don't have the app to hand, or don't yet bank with us, you can call directly on 0800 376 3333 within the UK, or +44 203 493 0829 from abroad.

Calls to 0800 numbers are free from mobiles and landlines within the UK.


Take a look at the most popular topics people have asked us about recently. There's lots of helpful info, such as:

Paying in and taking out money
How to view your statements
Shopping online with your numberless card

Accessible Support

If you have hearing or speech difficulties, call us via the Relay UK app - or dial (18001) 0800 376 3333 from a textphone.

We've also partnered with SignVideo (Opens in new window), so you can get in touch with us via a BSL interpreter if you'd like.

Read our accessibility support policy.

Prefer to email? Send your questions to and we'll reply as soon as we can.

Bank with Chase in the US? Here's how to get in touch. (Opens in new window)

Current system status

We maintain and at times update all our services. You can check on the status of our services any time you like.
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