Contact us
Want to talk something through? That's why we're here. We're open 24/7 – including holidays – and there are lots of ways to get in touch. Please be respectful while our agents assist you. We have a zero-tolerance policy for inappropriate behaviour, including harassment.
App
Tap 'Support' in the Chase app to call or send us a message.
It's the quickest way to speak to us, as you'll be fast-tracked through our security checks.
Phone
If you don't have the app to hand, or don't yet bank with us, you can call directly on 0800 376 3333 within the UK, or +44 203 493 0829 from abroad.
Calls to 0800 numbers are free from mobiles and landlines within the UK.
FAQ
Take a look at the most popular topics people have asked us about recently. There's lots of helpful info, such as:
Paying in and taking out money
How to view your statements
Shopping online with your numberless card
Accessible Support
If you have hearing or speech difficulties, call us via the Relay UK app - or dial (18001) 0800 376 3333 from a textphone.
We've also partnered with SignVideo, so you can get in touch with us via a BSL interpreter if you'd like.
Read our accessibility support policy.
Prefer to email? Send your questions to ChaseSupportUK@chase.com and we'll reply as soon as we can.
Bank with Chase in the US? Here's how to get in touch.