Statements and documents
You can find a quick summary of your latest activity by tapping ‘All activity’ on the home screen.
If you need more detail, you can view your statements in the app:
- Open your profile by tapping the profile icon in the top left corner of the home screen
- Tap ‘Statements’
- Tap 'Monthly statements' to see a list of all of your monthly statements
You'll get a new statement on the 2nd of each month, or when you close an account. When you view a statement, you'll also have the option to download it as a PDF.
No longer a Chase customer? You can still log in to the app to access your statements.
Why do transactions in my app appear in a different order on my statement?
Transactions are shown in the app in the order in which you made the payments. These transactions are pending and are only marked as complete when the merchant tells us the transaction is completed. On your statement we use this date. This means that you might notice some payments you made in August, for example, that appear in the September statement.
What are interest statements, and where can I see mine?
Interest statements show you all the interest paid on your accounts, along with the interest rates for that year.
We'll send you an interest statement around 6th April every year, and you can find them all in the same place as your other statements.
How do I find documents that Chase have issued to me?
View all your documents in the app:
- Open your profile by tapping the profile icon in the top left corner of the home screen
- Tap 'Documents'