Here for all of our customers
Let's talk it through
Any one of us can face difficult situations in life that may have negative impacts on us and our finances. So if you ever find yourself struggling, please don't manage it alone – we're here for you.
Worried about fraud?
We've a dedicated page to help you stay safe.
There are many reasons you might need financial support
And there are plenty of expert organisations available to offer help and advice, whenever you need it. Just use the buttons below for all their details.
Personal health
You could have a physical disability, severe or long-term illness, or live with a mental health condition.
Life events
Perhaps you have caring responsibilities, or are going through a change in your circumstances – like losing your job, or the death of a loved one.
Financial health
You might have difficulties with low or fluctuating income, or be in debt.
Financial skills
You may struggle with literacy or numeracy more generally, for various reasons – perhaps because of your age, or a language barrier.
We're available 24/7
Whatever your worries, our friendly Customer Support Team is on hand to help 24 hours a day, 7 days a week. So if you ever need to talk about your finances, just open the app and head to 'Support'.
