Changing your legal name
If you've changed your name and would like us to update it, you can easily do so directly from the Chase app. Just head to 'Profile' then 'Personal details' and tap 'Edit' next to your name.
We'll take you through to chat, where you'll need to upload one of the following documents:
- Marriage certificate
- Civil partnership certificate
- Driving licence
- A valid signed passport showing the signature page
- Deed poll, stamped as enrolled by the High Court
- Divorce Decree Absolute (if your maiden name is not included, we'll need another document)
- Birth certificate and Divorce Decree Absolute (if you're changing back to your maiden name)
- Your birth or marriage certificate, and your partner's death certificate (if changing back to your maiden name after your partner has passed away)
- W-9 form, if you're a US Tax Resident
To upload a document, tap the paper clip icon in chat and send it to us with a short message.
We'll let you know once we've updated your details and sent you a new card. If you haven't used your physical card in the last 6 months, we won't automatically send you a new card.