1. The Promoter
The Promoter of the Draw is J.P. Morgan Europe Limited trading as Chase of 25 Bank Street, Canary Wharf, London, E14 5JP, United Kingdom (“Chase”).
2. Who is eligible for the draw?
2.1. This Draw is open to all Chase customers with an open and unrestricted Chase current account.
2.2. By entering this Draw, you confirm that you meet all eligibility requirements and that you are eligible to claim a Prize (defined below). Chase may require you to provide proof of eligibility at any point.
2.3. Chase may disqualify you if you breach any of these terms and conditions or act dishonestly in relation to this Draw.
2.4. You are not eligible to enter this Draw if you are:
i. an employee of J.P. Morgan Chase Bank N.A. (“JPM”) or an affiliate of JPM, who works for JP Morgan’s International Consumer line of business;
ii. a contractor, secondee or contingent worker of JPM or an affiliate of JPM who provides services to JP Morgan’s International Consumer line of business; or
iii. an employee, contractor, secondee or contingent worker of agents or suppliers of JPM who are professionally connected with this Draw or its administration.
2.5. You will also not be eligible to enter this Draw if any of your Chase accounts are suspended or under investigation.
2.6. If you cease to be a UK resident or you no longer meet the eligibility requirements for a Chase current account or Chase saver account during the Entry Period (defined below) you will not be eligible to enter the Prize.
3. Entering the draw
3.1. The entry period for this Draw opens at 00:00 on 02 November 2026 and closes at 23:59 on 30 November 2026 (“Entry Period”).
3.2. To enter this Draw, you must complete the following steps during the Entry Period:
i. visit the Rewards section in the Chase app and follow the instructions to opt into the Draw.
ii. make at least fifteen (15) payments using your Chase debit card, Chase credit card, or by a direct debit from your Chase current account; OR
iii. have a combined balance of £1,000 or more across all your Chase saver accounts by the end of the Entry Period. Balances in your current or round-up accounts are not included in the combined balance calculation.
3.3. For the purposes of section 3.2(ii):
i. a payment counts on the day the payment is made, regardless of when it clears. For example, if you make a card payment on 30 November but it takes two days to clear, that payment will still count towards your payment count even if it shows as pending in your Chase account; and
ii. refunds do not count as a transaction towards your monthly payment count. If you receive a refund for a purchase, we will not deduct the original payment from your monthly payment count. In other words, the refunded payment will still be included in your payment total if it was conducted during the Entry Period, but the refund itself will not be counted as a new payment.
3.4. Any Chase account transactions not expressly mentioned in these terms and conditions, including standing orders and bank transfers, are excluded as methods of entry into this Draw.
3.5. You will receive one (1) entry into the Draw for satisfying the requirement at section 3.2(ii) OR section 3.2(iii). You will not receive multiple entries for completing both routes of entry. You are permitted a maximum of one (1) entry into the Draw.
3.6. You must remain a customer of Chase with a Chase Current Account up to the point when the Prize (defined below) has been fulfilled.
3.7. The Chase General Account Terms and Conditions and the Chase Saver Account Terms and Conditions apply to Chase products relevant to this Draw. You will need to meet and comply with these terms and conditions, including all eligibility requirements, account limits, and maximum account balances, in order to enter this Draw.
3.8. All entries received after the Entry Period will be automatically disqualified.
3.9. Chase is not responsible if, for any reason outside of its reasonable control, your entry is not successfully recorded in the Chase app (for example due to technical issues). If an entry is not shown as recorded in the Rewards section of the Chase app, it will not count.
4. What is the prize?
4.1. The Prize is a fully hosted two (2) day gastronomic experience (the “Experience”) in London for the winner and one (1) guest. The Experience includes:
i. private transfers for the winner and their guest to and from London;
ii. a one (1) night stay in a 5* London hotel;
iii. a multi-cuisine dining experience and a chef-led masterclass activation;
iv. behind-the-scenes culinary access; and
v. a gastronomic gift bag to take home.
4.2. The Experience will take place on 30 January – 31 January 2027. The dates provided here are subject to change.
4.3. There will be one (1) Prize available in total.
4.4. The winner of the Prize must be in attendance for the Experience, and the winner’s guest must be 18+.
4.5. The private transfer journey will start and finish at the winner’s home address, and the winner and their guest must travel together for the entire journey to and from the Experience via the transport arranged by Chase.
4.6. Chase or its agent will inform the winner of the required arrival times and instructions for the Experience. The winners and their guest must comply with these timings and instructions in order to take up the Prize.
4.7. Chase can offer up to one (1) room per person for the winner and their guest at the hotel, including breakfast. The winner and their guest are solely responsible for their conduct and safety during the hotel stay. Chase is not responsible or liable for any loss, theft, damage, injury, accident, delay, or expense arising from or related to the hotel stay or use of any hotel facilities or services.
4.8. The Prize excludes all personal expenses, spending money, and any other costs or arrangements not specifically included in the description of the Prize set out above. The winner will not be entitled to any reimbursement of travel, accommodation, subsistence or any other costs associated with partaking in the Experience. All such costs shall be the sole responsibility of the winner and their guest.
4.9. Winners are responsible for managing their tax affairs. Please note that there may be taxes or costs which apply to winners that aren’t charged by us or paid through Chase.
4.10. There is no cash alternative to a Prize and winners are not entitled to demand a Prize be paid in cash or via any other method.
4.11. Chase reserves the right to substitute the Prize with a prize of equal or greater value.
4.12. Prizes are not negotiable, exchangeable, or transferable.
4.13. The Prize must not be auctioned, resold, or advertised for sale. If Chase becomes aware that the Prize has been auctioned, resold, or advertised for sale, Chase reserves the right to withdraw the Prize from the winner.
4.14. Each individual part of the Experience may be subject to the relevant service provider’s terms and conditions (for example, The hotel stay will be subject to the relevant hotel’s terms and conditions). Any issues (including complaints or claims) in relation to a specific part of the Experience must be addressed to the relevant service provider by the winner and their guest.
5. Winners
5.1. All valid entries will be entered into a prize draw for a chance to win a Prize.
5.2. The winner will be chosen at random from all valid entries within seven (7) days from the end of the Entry Period.
5.3. We will notify winners within seven (7) days from the end of the Entry Period, by contacting the winner using the email address and/or telephone number you have saved on your Chase account. It is your responsibility to ensure that the contact information provided to Chase is up to date.
5.4. In order to claim the Prize, the winner must respond to Chase by accepting the Prize and providing any information requested by Chase, or its agency, within five (5) days of being notified that they have won the Prize.
5.5. Chase will make reasonable efforts to contact the Prize winner. If the Prize winner fails to claim the Prize it will be forfeited. In this event, Chase may draw a new winner. If a replacement winner is drawn, Chase will contact that replacement winner as soon as possible after the replacement draw has been conducted, and they will have five (5) days to respond to Chase’s winning notification message by accepting the Prize and through providing any information requested by Chase or its agency.
5.6. The decision of Chase is final and no correspondence or discussion will be entered.
5.7. Chase does not accept any responsibility if the winner does not to take up the Prize.
5.8. You must maintain an open and working Chase current account up to the point when you have received your Prize.
6. Limitation of Liability
To the furthest extent permitted by law, Chase, its agents, and its distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury, or death occurring as a result of taking up the Prize except where it is caused by the negligence of Chase, its agents, or distributors.
7. Data Protection
7.1. Chase must either publish or make available information that indicates that a valid Prize award took place. To comply with this obligation Chase will send the first name and county of the Prize winner and, if applicable a copy of their winning entry, to anyone who emails prize.draw@chase.com within one (1) month after the Entry Period.
7.2. If you object to your first name, county, and winning entry being published or made available in the manner described in section 7.1 above, please contact Chase by emailing prize.draw@chase.com. In such circumstances, Chase must still provide the information and winning entry to the Advertising Standards Authority on request.
7.3. Chase will only process your personal information as set out in the Chase Privacy Policy and in accordance with these terms and conditions.
7.4. Chase may use an agency partner to assist with the administration of this Draw and/or the delivery of the Prize. In such circumstances, Chase may share your personal data with its agent solely to the extent necessary to fulfil requirements in these terms and conditions.
8. Publicity
The winner agrees to participate in promotional activities relating to this Draw. This may include filming and photos for use in our marketing.
9. General
9.1. Chase reserves the right to hold, void, suspend, cancel, or amend the Draw, without prior notice.
9.2. This Draw, these terms and conditions, and any related disputes shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
10. Need to get in touch
If you require help with an entry or have any questions about this Draw, please contact Chase customer support via one of the following options listed on our website here: www.chase.co.uk/gb/en/support/contact-us.