When will I get my card?

We send your card once your account is fully opened. Normally, this takes about 5-7 working days. At the moment, though, we have a flurry of new customers and that means it's likely to take a few weeks. If you haven't received your card within 28 days, please contact our customer support team for an update.

While you're waiting

Shop online with card details right in the app

Open the app and tap the Chase logo at the top of 'Home'. You'll find your card details under 'See details'. You can use them straight away to shop online and get 1% cashback on your everyday debit card spending.1

Go in store with Apple Pay or Google PayTM

Add your card to your digital wallet for a fast and private way to pay. Just tap on the Chase logo at the top of 'Home', then tap the 'Add to Apple Wallet' or 'Add to G Pay' button and follow the instructions.

Cashback exceptions apply. Available for 12 months from the date you joined Chase.

Google Pay is a trademark of Google LLC

Adding Chase to Google Pay

Adding Chase to Apple Wallet

Activating your card

Switching to Chase

Joint accounts