When will I get my card?
We send your card once your account is fully opened. Normally, this takes about 5 to 7 working days, depending on the post. If you haven't received your card within 10 working days, please get in touch with our customer support team for an update.
While you're waiting
Shop online with card details right in the app
Open the app and tap ‘See card' on Home. You'll find your card details under 'See details'. You can use them straight away to shop online and get 2% cashback when you use your debit card or credit card to buy some of your essentials. Here’s more info on where you can earn cashback.
18+, UK residents. Eligibility applies. Chase current and saver account required. 2% cashback on groceries, restaurants, takeaways, cafes, everyday transport, fuel and public electric charging points. Max £20 per month. Make at least 15 payments with your debit or credit card and/or Direct Debits per month and maintain £1,000+ across your savers. Exceptions and T&Cs apply.
Go in store with Apple Pay or Google PayTM
Add your card to your digital wallet for a fast and private way to pay. Just tap on the Chase logo at the top of 'Home', then tap the 'Add to Apple Wallet' or 'Add to G Pay' button and follow the instructions.
Google Pay is a trademark of Google LLC