Moving abroad

If you're moving abroad, it sadly means that we won’t be able to keep you as a customer. Our bank only operates in the UK, so you may want to withdraw your money and close any accounts you have with us before your move. You can do this using the Chase app. We wish you the best of luck on your new adventure and would like to thank you for banking with Chase.

But I'm moving to the US, can I keep using my Chase account there?

Although we come from the same family as Chase in the US, we at Chase in the UK are in fact a separate bank. So if you’re moving to the US and want to bank with Chase, you’ll need to open a new account with them.

You can contact us if you need help closing your Chase account. To speak to us, just:

  • head to the 'Support' section of the Chase app
  • search 'moving abroad' and scroll down the result page to find the 'Contact us' option
  • choose the 'Call us' or 'Message us' option to speak to a member of our team

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