Switching to Chase

You can use the Current Account Switch Service (CASS) to switch your UK bank account to Chase. We'll move your money and payments to your Chase account in 7 working days, then ask your other bank to close your old account. You can choose any date that works for you, up to 30 days ahead of your planned switch.

Just so you know, you can't take out an overdraft, pay in cash or cheques, or make international payments from your Chase current account.

Start your switch by heading to the app and tapping on 'Profile'.

What'll be switched across to Chase?

We'll automatically move your Direct Debits, standing orders and scheduled payments to us. They'll be paid out from your Chase account when the switch is finished. For three years after you switch, any payments accidentally made to your old account will be automatically redirected to us.

But, we won't move any card subscriptions – you'll need to manually add your Chase card details to your subscriptions.

What type of account can I switch to Chase?

You can switch a current account from any other UK bank that's signed up to the Current Account Switch Service. You can't switch a joint or business current account for now.

What happens if my switch is rejected?

If your application to switch is rejected, you'll see an error in the app. You'll also receive an email from us – it has all the info about why we couldn't complete it.

I want to switch, but can't access my Chase app

If you can't access your app, please call our Support Team on 0800 376 333 and they'll help you switch.

What happens to my other bank account?

Once your current account switch starts, you'll still be able to use your other current account during the 7 day switch window. After that, we'll ask your old bank to close your account.

You can start your full account switch to Chase by heading to 'Profile' in the Chase app. We don't offer a partial account switch – this is when you move some or all of your payments to Chase, but keep your old bank account open. If you'd like to do this, it's best to update your Direct Debit payments using your Chase account details instead, and set up new scheduled payments by heading to 'Payments' in the Chase app.

Can I switch my current account to Chase if I'm overdrawn with my other bank?

You can still switch your current account to Chase, but your overdraft won't come to us. You'll need to contact your old bank so they can let you know how to deal with your overdraft.