Switching to Chase

We're delighted to hear you want to switch to Chase. Our team of experts are here to help you switch smoothly.

Opening a Chase account

First thing's first, you'll need to have opened a Chase account. If you haven't already, head to the App Store or Google Play to download the Chase app. Go to the app and follow the instructions given to open your Chase account.

Requesting a switch

Once your Chase account is up and running, you can use our free switching service to transfer your balance, along with any payment arrangements, from your old bank. To begin the switch, you'll need to download and fill out aswitch request form (Opens in new window), then send it to us at

Chase UK

PO Box 17507,


EH12 1PX

The next steps

Once we've received your switch request form, we'll begin the switching process. If you've requested a full switch, we'll arrange for the available balance of your old bank account to be transferred to Chase, along with any payment arrangements such as standing orders.

If you've requested a partial switch, we'll only transfer the payment arrangements you specify and leave any balance with your old bank.

We can also help you to notify your employer or pension provider of your switch, as well as any other people or organisations who make regular payments to you.

Your switch will take a minimum of 12 working days, with the final switching date to be agreed upon by you, Chase, and your old bank.


App Store is a trademark of Apple Inc. Google Play is a trademark of Google LLC


Related FAQs

Joining Chase

Joint accounts

Proving your identity

Activating your card

Confirming your tax residence

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