Nutmeg account linking Terms and Conditions

Effective from 10 July 2024

About these terms

These terms cover the way that Chase may introduce you to Nutmeg, and what will happen if you choose to link your Chase and Nutmeg accounts.

These terms add to our General Account Terms and Conditions. If there's a conflict between any term in the General Account Terms and Conditions and one here, then the term here will apply. You can find a copy of these terms and the General Account Terms and Conditions in the app. 

These terms refer to “Nutmeg”, the trading name of Nutmeg Saving and Investment Limited. Nutmeg is a UK digital investment manager that’s part of the J.P. Morgan Chase group. Nutmeg is authorised and regulated by the Financial Conduct Authority, no. 552016, registered in England and Wales, no. 07503666, with a registered office at 25 Bank Street, Canary Wharf, London E14 5JP.

Introducing you to Nutmeg

We may introduce you to Nutmeg through our app, with a view to Nutmeg providing you with discretionary investment management services or advice. Just so you know, when we do this, we’re not recommending that Nutmeg’s services are suitable or appropriate for you.

For more information about the services it offers, please head to Nutmeg’s website (Opens in new window). Before applying, you should consider if a Nutmeg account and its features are suitable for you and your investment needs.

To make it easier and quicker for you to sign up, we may pass on some of your personal information to Nutmeg. We’ll ask for your consent before we do this.

As with all investing, your capital is at risk. The value of your portfolio with Nutmeg can go down as well as up, and you may get back less than you invest. Tax treatment depends on your individual circumstances and may be subject to change in the future.

To become a Nutmeg customer, you’ll need to meet Nutmeg’s eligibility criteria and successfully complete its onboarding checks. Just so you know, Nutmeg does not offer services to US tax residents. 

Nutmeg provides investment services, not Chase

Nutmeg’s terms and conditions will apply to your relationship with Nutmeg and the investment management and advice services that Nutmeg offers. Chase will not provide regulated investment services to you.

Our role is only to introduce you to Nutmeg, so that you can receive its discretionary investment management and/or advisory services. Because our introduction is not a regulated investment service, it will not have the benefit of client protections that apply to regulated investment services. For example, you may not be able to refer complaints to the Financial Ombudsman Service, or be eligible for compensation under the Financial Services Compensation Scheme, in relation to the introduction to Nutmeg by Chase.  However, if you choose to sign up to investment services from Nutmeg, you’ll benefit from the protections for clients receiving regulated investment services that Nutmeg provides, as described in the Nutmeg terms.

If you have any questions about Nutmeg, the services it offers, or about your Nutmeg pots, please contact Nutmeg.

Linking your Nutmeg and Chase accounts

You can tell us to link your Nutmeg and Chase accounts. If you do, we’ll ask you to confirm with Nutmeg that you’re happy for us to do this via the Nutmeg app. Nutmeg will then give us access to information about your Nutmeg pot balances, and the performance of your Nutmeg pots. 

This information will appear in the Chase app so that you can see details of your Chase and Nutmeg accounts in one place.

We’re not responsible for checking that the information provided by Nutmeg is correct. Please contact Nutmeg if you have any questions about your Nutmeg pots or investments.

You’ll be able to use the Chase app to make a payment into your Nutmeg account. Please see Chase’s General Account Terms and Conditions for more information on how we make payments. You will not be able to make payments directly into any Nutmeg pension pots from within the Chase app.

Just so you know, you can only link a Nutmeg account in your own name to your Chase account.

If you no longer want to see your Nutmeg investment pots in the Chase app, please contact us at Chase and we'll help you unlink your accounts.

Changes to these terms

As these terms may last a long time, we’re likely to need to make changes as we develop our services, our business changes and things happen that we don’t control.

How we will tell you about these changes

If we make a change to your disadvantage then we’ll give you 30 day’s advance notice. 

For all other changes, we will not be required to provide you with advance notice and the changes will have immediate effect. We will give you notice no more than 30 days after the change.

Your rights when we tell you about a change

If you're happy with these changes you don't need to do anything, they'll happen automatically. 

If you don’t accept them, lets us know and we can remove your Nutmeg investment pots from the Chase App.

Costs and Charges

We won’t charge you for introducing you to Nutmeg, or for linking your Nutmeg and Chase accounts.

But we do receive a payment from Nutmeg in return for making this introduction if you are a new Nutmeg customer and sign up to Nutmeg as a result of the introduction. Please let us know if you’d like more information on this payment.

Nutmeg will charge fees for providing its services, and other charges may also apply when you use its services. For more information, please see the Nutmeg website (Opens in new window).

Your personal data

We’ll share information about you with Nutmeg when your accounts are linked – you can find more information in our We may also send you email marketing for Chase services if you’ve opted into receiving marketing from us. We also share data with the wider JP Morgan group so they can help us provide you with Nutmeg services or to meet legal or regulatory obligations. Please see the privacy policy for more information.