Nutmeg account linking Terms and Conditions
PDF VersionDownload as PDF (Opens in new window)
Effective from 31 January 2023
About these terms
These terms cover the way that Chase may introduce you to Nutmeg, and what will happen if you choose to link your Chase and Nutmeg accounts.
These terms add to our General Terms and Conditions. If there's a conflict between any term in the General Terms and Conditions and one here, then the term here will apply. You can find a copy of these terms and the General Terms and Conditions in the app.
These terms refer to “Nutmeg”, the trading name of Nutmeg Saving and Investment Limited. Nutmeg is a UK digital investment manager that’s part of the JP Morgan group. Nutmeg is authorised and regulated by the Financial Conduct Authority, no. 552016, registered in England and Wales, no. 07503666, with a registered office at 25 Bank Street, Canary Wharf, London E14 5JP.
Introducing you to Nutmeg
We may introduce you to Nutmeg through our app, with a view to Nutmeg providing you with discretionary investment management services or advice. Just so you know, when we do this, we’re not recommending that Nutmeg’s services are suitable or appropriate for you.
For more information about the services it offers, please head to Nutmeg’s website (Opens in new window). Before applying, you should consider if a Nutmeg account and its features are suitable for you and your investment needs.
To make it easier and quicker for you to sign up, we may pass on some of your personal information to Nutmeg. We’ll ask for your consent before we do this.
As with all investing, your capital is at risk. The value of your portfolio with Nutmeg can go down as well as up, and you may get back less than you invest. Tax treatment depends on your individual circumstances and may be subject to change in the future.
To become a Nutmeg customer, you’ll need to meet Nutmeg’s eligibility criteria and successfully complete its onboarding checks. Just so you know, Nutmeg does not offer services to US tax residents.
Nutmeg provides investment services, not Chase
Nutmeg’s terms and conditions will apply to your relationship with Nutmeg and the investment management and advice services that Nutmeg offers. Chase will not provide regulated investment services to you.
Our role is only to introduce you to Nutmeg, so that you can receive its discretionary investment management and/or advisory services. Because our introduction is not a regulated investment service, it will not have the benefit of client protections that apply to regulated investment services. For example, you may not be able to refer complaints to the Financial Ombudsman Service, or be eligible for compensation under the Financial Services Compensation Scheme, in relation to the introduction to Nutmeg by Chase. However, if you choose to sign up to investment services from Nutmeg, you’ll benefit from the protections for clients receiving regulated investment services that Nutmeg provides, as described in the Nutmeg terms.
If you have any questions about Nutmeg, the services it offers, or about your Nutmeg pots, please contact Nutmeg.
Linking your Nutmeg and Chase accounts
You can tell us to link your Nutmeg and Chase accounts. If you do, we’ll ask you to confirm with Nutmeg that you’re happy for us to do this via the Nutmeg app. Nutmeg will then give us access to information about your Nutmeg pot balances, and the performance of your Nutmeg pots.
This information will appear in the Chase app so that you can see details of your Chase and Nutmeg accounts in one place.
We’re not responsible for checking that the information provided by Nutmeg is correct. Please contact Nutmeg if you have any questions about your Nutmeg pots or investments.
You’ll be able to use the Chase app to make a payment into your Nutmeg account. Please see Chase’s General Terms and Conditions for more information on how we make payments. You will not be able to make payments directly into any Nutmeg pension pots from within the Chase app.
Just so you know, you can only link a Nutmeg account in your own name to your Chase account.
We may not be able to link your accounts in certain circumstances. For example, we may not be able to link your accounts if you have opened your Nutmeg account through a third party. Please contact Nutmeg (Opens in new window) if you'd like more information on linking your accounts and you have signed up to Nutmeg through a third party.
If you no longer want to link your Chase and Nutmeg accounts
If you no longer want to see your Nutmeg investment pots in the Chase app, please contact Nutmeg's support team and they'll help you unlink your accounts.
Costs and Charges
We won’t charge you for introducing you to Nutmeg, or for linking your Nutmeg and Chase accounts.
But we do receive a payment from Nutmeg in return for making this introduction if you are a new Nutmeg customer and sign up to Nutmeg as a result of the introduction. Please let us know if you’d like more information on this payment.
Nutmeg will charge fees for providing its services, and other charges may also apply when you use its services. For more information, please see the Nutmeg website (Opens in new window).
Your personal data